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Terms of Service

Last Updated: January 17, 2025

Thank you for visiting https://vitabase.com. The Vitabase website and its associated services (collectively, the “Website”) are provided by Wise Choice Internet Group, Inc. (d/b/a Vitabase) a Georgia corporation (“Vitabase”). Throughout the Website, the terms “we”, “us” and “our” refer to Vitabase. Vitabase offers this website, including all information, tools, services, and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Website, creating a User Account, and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following terms and conditions (“Terms,” or “Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read this Agreement carefully before accessing or using our Website. By accessing or using any part of the site, you agree to be bound by this Agreement, and your use of our Website is expressly made conditional upon your acceptance of the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website, purchase products from the Website, or use our Services.

THE INFORMATION PROVIDED BY THIS WEBSITE DOES NOT CONSTITUTE MEDICAL ADVICE AND IS NOT INTENDED TO BE A SUBSTITUTE FOR PROPER MEDICAL CARE PROVIDED BY A QUALIFIED HEALTH CARE PROFESSIONAL. We assume no responsibility for any circumstances arising out of the use, misuse, interpretation, or application of any information supplied on this Website. Do not rely on information on this Website as a tool for self-diagnosis or other health-related issues. If you have a specific medical condition, please contact your health care provider. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK.

Any new products, and any new web features or tools, which are added to the current Website will also be subject to the Terms in this Agreement. You can review the most current version of this Agreement at any time on this page. We reserve the right to update, change, or replace all or any part of the Terms of this Agreement by posting updates and/or changes to our Website. Upon any update or change to this Agreement, we will provide notice to you via email, if your email address is on file with us. If your email address is not on file with us, or if you have opted out of email communications from us, it is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes your manifestation of assent to and acceptance of those changes.

Vitabase hereby incorporates its Privacy Notice as if fully restated herein. You must review Vitabase's Privacy Notice to understand what personal and personally identifiable information Vitabase may collect from you when you use the Website, create a User Account, and/or purchase products from the Website, and how Vitabase may use that personal or personally identifiable information.

NOTICE OF ARBITRATION. THIS TERMS OF SERVICE AGREEMENT CONTAINS AN ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT APPLIES TO ALL CLAIMS EXCEPT FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT OR THOSE THAT CAN BE BROUGHT IN SMALL CLAIMS COURT. EXCEPT AS OTHERWISE STATED UNDER THE TERMS OF THIS AGREEMENT, AND IF YOU DO NOT OPT-OUT OF ARBITRATION AS SET FORTH BELOW, YOU AGREE THAT ANY AND ALL DISPUTES BETWEEN YOU AND VITABASE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

1. User Eligibility

The Website is open to use to those who are age eighteen (18) or above. By using the Website and otherwise engaging in our Services, you warrant that you are age eighteen (18) or above, are of sound mind, and have the capacity to agree to and uphold the terms and conditions contained within this Agreement. If you use the Website on behalf of a business entity or other third party, you warrant that you express actual authority to act as an agent of that business entity and third party and, as a component of that agency, have the right and ability to agree to the terms of this Agreement on behalf of that third party or business entity. You further warrant that you are not prohibited from entering into this Agreement by the terms of any preexisting agreement.

You may create a User Account by registering your name, providing certain information about yourself, and creating a password. You agree that you will provide complete, current and accurate information about yourself as requested, and that you will keep that information up to date. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on the Website. You agree not to disclose your username or password to any third party. YOU AGREE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY ACTIVITIES OR ACTIONS TAKEN UNDER YOUR ACCOUNT, WHETHER OR NOT YOU HAVE AUTHORIZED SUCH ACTIVITIES OR ACTIONS. You will immediately notify Vitabase of any unauthorized use of your account on our Website.

2. Intellectual Property Rights

The Website and its associated trademarks and content are owned and used by Vitabase, including, but not limited to, Vitabase's trademarks: VITABASE™

Any use of the Website, its associated trademarks, or its content without the prior written approval of Vitabase is prohibited. The selection, arrangement, and layout of the Website is the sole and exclusive property of Vitabase, and any unauthorized copying, public display, public performance, distribution, or derivation, whether in whole or in part, is expressly prohibited.

3. User Generated Content

Vitabase may provide you with the ability to upload, contribute, or transmit user-generated content to or through the Website including, but not limited to, product reviews (“User Feedback”). You may also send certain specific submissions per our request (for example, contest entries or promotional submissions) or, if without a request, you may send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (“User Comments”) (User Feedback and User Comments are collectively “User-Generated Content”).

You warrant that your User-Generated Content will not (i) violate any law, statute, regulation, or ordinance, whether local, state, provincial, national, or international, (ii) violate any term or condition of this Agreement, or (iii) violate the rights of third parties, including intellectual property rights and any other personal or proprietary rights.

By submitting User-Generated Content to Vitabase, you grant us a non-exclusive, irrevocable, royalty free, worldwide, and perpetual license to use your User-Generated Content for the customary and intended purposes of the Services. By submitting User-Generated Content to Vitabase, you waive all moral rights or rights of publicity or privacy with respect to the User-Generated Content submitted to Vitabase.

4. Acceptable Use Policy

When you use the Website, you agree to use it only for its customary and intended purposes and as permitted by the terms of this Agreement and any applicable law, regulation, statute, or ordinance. You are expressly prohibited from:

  • Attempting to access the Website other than through a standard web browser unless permitted by Vitabase;
  • Accessing or attempting to access the Website through automated means;
  • Circumventing the technological protection measures of the Website;
  • Posting or transmitting content intended to collect personal information from users;
  • Disrupting or otherwise interfering with the Website or its associated servers or networks;
  • Scraping, reproducing, republishing, selling, reselling, duplicating, or trading the Website or its content;
  • Diverting or attempting to divert customers of the Website to another website or service;
  • Sending unsolicited or unauthorized communications to users;
  • Transmitting content that is false, inaccurate, misleading, defamatory, vulgar, obscene, or otherwise objectionable;
  • Reverse engineering, decompiling, translating, or disassembling the Website or its content; and
  • Encouraging or assisting any other party to do anything in violation of this Agreement.

5. Pricing and Product Availability

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Vitabase. All prices quoted on this site are in U.S. Dollars.

6. Consumer Rights Information

Pursuant to California Civil Code Section 1789.3, if this site charges you for services, products, content, or information, pricing information will be posted as part of the ordering process. All correspondence should be addressed to:

Vitabase
175 H. D. Atha Rd
Monroe, GA 30655

7. Product Use

All of the products purchased from us should be used in accordance with the manufacturer's instructions, precautions, and guidelines. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

8. Prepaid Consults

Vitabase offers prepaid consults with a naturopathic doctor (“ND”). You do not need to create a User Account to sign up for an ND consult. All consults with an ND must be paid for in advance. Consults will be conducted via Zoom. Before the consultation, you will be required to sign a HIPAA release.

9. Ordering and Payment

Payment for all product and service orders placed through the Website must be made at the time of ordering. You understand and agree that the prices quoted on the Website are an invitation to deal and that no contract will be formed between you and Vitabase until Vitabase accepts your invitation to deal by performance, specifically, by shipping the ordered goods. All costs and fees are quoted and payable in United States Dollars and you acknowledge and agree that Vitabase is not responsible for any foreign transaction fees.

10. Taxes

You agree that you will pay all taxes assessed by governmental bodies associated with your use of and/or purchase of goods through the Website.

11. Shipping

Vitabase ships across the United States and to select locations internationally. Shipping rates will be calculated at checkout. Customs & duty fees are not included at the time of checkout. Title and risk of loss for any purchases pass to you upon our delivery to our carrier.

12. Refunds and Exchanges

For more details regarding our return and exchange policies, please see our Easy Returns webpage. Please note that prepaid consults with an ND are non-refundable.

13. Accuracy of Billing and Account Information

Vitabase reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases.

14. No Medical Advice

The content of this Website is for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

15. Third-Party Websites

You acknowledge and agree that the Website may contain links to third-party websites or content that Vitabase does not own or control. You agree that Vitabase will not be responsible for websites not under the ownership or control of Vitabase.

16. Errors and Omissions

Occasionally there may be information on our Website that contains typographical errors, inaccuracies, or omissions. Vitabase reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

17. Term and Termination

The term of this Agreement will begin upon your first accessing of the Website and will continue until the earlier of the following: (i) Vitabase terminates your access to the Website; or (ii) you cease using the Website. Vitabase reserves the right to terminate the Website or your access to the Website in its sole and absolute discretion and without prior notice.

18. Disclaimer of Warranties and Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE IS PROVIDED ON AN “AS-IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND NON-INFRINGEMENT. WHEREVER PERMITTED BY LAW, YOU ACKNOWLEDGE THAT VITABASE WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CLAIMS, DAMAGES, JUDGMENTS, CHARGES, OR FEES ARISING OUT OF OR RELATED TO YOUR USE OF OR ACCESS TO THE WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH SERVICES IS TO STOP USING THE SERVICES, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH PRODUCTS IS TO OBTAIN A REFUND IN ACCORDANCE WITH THESE TERMS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE MAXIMUM LIABILITY OF VITABASE ARISING OUT OR IN CONNECTION WITH THE PROVISION OF OR FAILURE TO PROVIDE ANY PRODUCTS OR SERVICES SHALL BE THE ACTUAL PRICE PAID BY YOU FOR SAME.

THE PRODUCTS AND SERVICES, INCLUDING ALL MATERIALS INCORPORATED THEREIN, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. VITABASE WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY FOR ANY DAMAGES, CLAIMS, INJURIES, JUDGMENTS, COSTS, OR LIABILITIES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF PRODUCTS PURCHASED THROUGH THE WEBSITE.

19. Indemnification

You agree to indemnify, defend, and hold harmless Vitabase, its officers, shareholders, directors, employees, subsidiaries, affiliates, and representatives from any and all losses arising out of or related to (i) your use of the Website, (ii) your purchase of products through the Website; (iii) your use or misuse of products obtained through the Website; (iv) your violation of any term or condition of this Agreement; (v) your violation of the rights of third parties; and (vi) your violation of any law, statute, ordinance, regulation, or treaty.

20. Choice of Law and Arbitration

You and Vitabase agree that any dispute arising out of or related to this Agreement or your use of the Website will be governed by the laws of the State of Georgia, without regard to its conflict of laws rules. Except for claims that may be brought in small claims court or claims of intellectual property infringement, you and Vitabase agree that any dispute will be resolved by final and binding arbitration pursuant to the Federal Arbitration Act in Walton County, Georgia, administered by the American Arbitration Association (“AAA”) under the then in force Commercial Arbitration Rules.

ANY DISPUTE RESOLUTION PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. ANY CLAIMS MUST BE BROUGHT WITHIN ONE YEAR OF EACH APPLICABLE PURCHASE OR WILL OTHERWISE BE BARRED.

Any claims not subject to arbitration under this Agreement must be brought in Walton County, Georgia and will be governed by the laws of the State of Georgia without regard to its conflict of laws rules.

21. Force Majeure

Vitabase will not be responsible for any delay or failure in performance of the Website arising out of any cause beyond Vitabase's control, such as acts of God, war, riots, fire, terrorist attacks, pandemics, power outages, severe weather, or other accidents.

22. Survivability

The representations, warranties, duties, and covenants made by you under this Agreement will survive the termination of this Agreement or the Website.

23. Interpretation

This Agreement will be deemed to have been drafted by both parties, and the terms and conditions of this Agreement will not be interpreted against its drafter.

24. Assignment

You are expressly prohibited from assigning your rights and duties under this Agreement. Vitabase reserves the right to assign its rights and duties under this Agreement.

25. Waiver and Integration

No term or condition of this Agreement or breach of this Agreement will be deemed to have been waived or consented to unless said waiver is in writing and signed by the party to be charged. This Agreement is the entire agreement between the parties and supersedes all previous agreements or representations between the parties.